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‘Effect of Soft TQM Practices on work role performance: Role of Innovative work behavior and Initiative climate’, The TQM Journal, Emerald, https://doi.org/10.1108/TQM-03-2021-0092, 12 October 2021.

‘Effect of Soft TQM Practices on work role performance: Role of Innovative work behavior and Initiative climate’, The TQM Journal, Emerald, https://doi.org/10.1108/TQM-03-2021-0092, 12 October 2021.